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Internode Outage Australia

Internode internet down? Internode provides ADSL2, NBN, NodePhone VoIP services and having various telecommunications hardware connecting to the major carriers nationwide. Lodge your Internode outages and provide any details regarding your outage to better assist other internode subscribers who may be sharing the same frustration. Check our outage map for similar internet problems within your area.

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Internode Outages Map

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Recent Internode Issues

Otter
Otter
Down for over a week now - was given several promises of an SMS to advise when tech arriving, days later after I called back you decided it was a known fault and there would be no tech visit. Tech from Telstra arrives unannounced today - after a few seconds advises that 'someone' had switched a different phone number to our line at the exchange - no one at internode picked this up!?! Net is back up since the tech flicked some switches at the exchange, but keeps getting dropped every 15 or so minutes and now our landline is permanently disengaged (so I can't leave my number to be called back on) and get to wait over an hour in the queue... In the mean time I went and got one of those $40 4G dongles and have been getting better speeds than ADSL2+ (and we are maybe 1000m from the DSLAM). Internode has gone from being one of the best providers in Australia to a complete joke after being bought by iinet - there is no longer any point in paying their premium prices, you may as well be with crazycheapwhatever.com
posted 13 hours ago
Rogue Conservative
Rogue Conservative
@Internode It's fine now (thanks anyway). And if you go back to original tweet you'll see it was webmail! (Customer service fail!)
posted 13 hours ago
Bob
Bob
No internet
posted 13 hours ago
Matt_Tulk
Matt_Tulk
@Internode your support engineers have zero idea of troubleshooting and I'm well qualified to comment I worked in Ozemail support for years
posted 14 hours ago
Matt_Tulk
Matt_Tulk
@Internode Right so during this time I'm expected to have no internet for 10 days when I need this for my job !!! You idiots
posted 15 hours ago
Matt_Tulk
Matt_Tulk
@Internode Than why have they not done this already? My next phone call will be to the media over this
posted 15 hours ago
Matt_Tulk
Matt_Tulk
@Internode But don't worry I'll be hammering you to the TIO this entire thing has been a debacle
posted 15 hours ago
Matt_Tulk
Matt_Tulk
@Internode The support guy has re logged fault and I'm now waiting longer !!!
posted 15 hours ago
Matt_Tulk
Matt_Tulk
@Internode No I asked to speak to a manager this afternoon at 5pm I also asked my TIO rep to call me STILL WAITING!
posted 15 hours ago
Matt_Tulk
Matt_Tulk
@Internode and did not know how to troubleshoot either 24 hours and no NBN connection great effort
posted 15 hours ago
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