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Optus Outage in Adelaide, Australia

Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services. Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Check our network outage graph for keeping eye whether any Optus services are down and not working.

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Overview

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Optus Outages Map

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Recent Optus Issues

Adam Rosser
Adam Rosser
Thought Telstra phone customer serv bad, but @Optus makes it impossible to speak to any1 who can help. ~10 levels into menu, then dead end!
posted 17 hours ago
John Durrant
John Durrant
@Optus Of course we need assistance ya rocket. Our date’s been changed 5 times and we have no broadband. Complete fu**ing joke.
posted 21 hours ago
Bret Woods
Bret Woods
Is it just me or is @Optus @NBN_Australia a waste of time? Can’t even stream a game if NBA in decent quality.
posted 22 hours ago
John Durrant
John Durrant
Today is a momentous one. After FIVE date changes, @Optus is connecting our broadband... hopefully.
posted 2 days ago
Carl
Carl
@Optus Cheers Pete. Just bought one outright and ordered myself and Optus sim. Going Old school!
posted 4 days ago
David Fosdike
David Fosdike
@AaronW2003 @Optus Try the TIO - only way - finally got my service mostly working after 4.5weeks.
posted 5 days ago
David Fosdike
David Fosdike
Just how hard can it be to set up a @optus My Account page?
posted 5 days ago
David Fosdike
David Fosdike
@Optus I have customers waiting. I have spent since 8am talking to techs/support. You seem to know nothing about running a small business.
posted 5 days ago
David Fosdike
David Fosdike
@optus - I am a business customer. Not a mobile user, not an internet or landline customer. Why can't I just phone one number and be helped?
posted 5 days ago
David Fosdike
David Fosdike
After 38d @optus sevice now working. Not impressed with speed - 100Mb/s service is running at around 10Mb/s. Marginally better than ADSL
posted 5 days ago
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